Shipping policy
Shipping Policy
Thank you for shopping with BoyX Wear.
Below you’ll find details about our processing and shipping times.
1. Order Processing Time
All orders are processed within 1–3 business days.
Processing times may be slightly longer during holidays or high-volume periods.
You will receive a confirmation email once your order has been shipped.
2. Shipping Times
Estimated delivery times:
United States: 7–12 business days
Canada, UK, EU: 7–14 business days
Australia & New Zealand: 8–15 business days
Rest of World: 10–20 business days
Please note: These are estimates and may vary based on customs, carrier delays, or local postal service performance.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and order weight.
4. Tracking Information
Once your order ships, a tracking number will be emailed to you.
Tracking updates may take 24–48 hours to appear.
5. Customs, Duties & Taxes
Your order may be subject to customs or import fees depending on your country.
These charges are the customer’s responsibility.
6. Wrong Address Disclaimer
Please ensure your shipping address is correct.
We are not responsible for lost packages due to incorrect or incomplete address information.
If you made an error, contact us immediately at support@boyxwear.us
.
If the order has not shipped yet, we will update the address for you.
7. Lost or Delayed Packages
If your package is delayed or appears lost, contact us and we will help investigate with the carrier.
We are not responsible for delays caused by:
Customs inspections
Weather issues
Postal service disruptions
Peak holiday volume
8. Contact Us
If you have any questions regarding shipping, email us at:
📧 support@boyxwear.us
We're here to help!